Frequently Asked Questions
1. What services does JUSTB Salon offer?
JUSTB Salon offers bespoke haircuts, balayage, blonding, custom colour, gender-neutral services, and luxury blowouts. Each service is tailored to reflect your unique style.
2. What makes JUSTB Salon different from other salons?
JUSTB offers high-end hair artistry in a fun, inclusive, and dog-friendly environment. Founded by Ben Barkworth, our Leslieville salon is known for expert service and runway-ready results.
3. Is JUSTB Salon gender-neutral?
Yes! All services and pricing are gender-neutral. We welcome everyone and support individuality in every form.
4. What hair product lines do you use and retail?
We proudly use and sell Oribe, Electric London, and Goldwell — premium haircare brands trusted worldwide for lasting results.
5. Do you accept walk-ins or is it by appointment only?
We recommend booking ahead to guarantee your time and stylist, but we’ll do our best to accommodate walk-ins when possible.
6. Is JUSTB Salon dog-friendly?
Yes! Well-behaved, leashed dogs are always welcome. We love our four-legged visitors as much as our clients.
7. Can I book a consultation before committing to a service?
Absolutely. Complimentary consultations are available to help you find the perfect service and stylist for your needs.
8. What should I expect during my first visit to JUSTB?
Expect personalized attention, expert styling, and a luxurious, inclusive experience that leaves you feeling empowered and confident.
9. Do you offer services for all hair types and textures?
Yes, our stylists are experienced in working with all hair types and textures — from curls to straight and everything in between.
10. Where is JUSTB Salon located?
JUSTB Salon is located in the heart of Leslieville, Toronto — a creative and inclusive neighbourhood we’re proud to call home.
11. What is your cancellation policy?
24-hour notice from appointment start time = no cancellation fee.
Less than 24 hours = 50% of services charged.
Less than 2 hours or no-show = 100% of services charged.
We require credit card information to book appointments. Your data is safe and strictly confidential. Your card will only be charged if cancellation fees apply or you miss your appointment.
If you can't provide a credit card, a 50% deposit is required.
Deposits: Deposits are transferable if appointments are rescheduled within our cancellation window.
Long Appointments: Require 48-hour notice to reschedule or cancel. Otherwise, cancellation fees apply.
No-Call/No-Show: These will result in a 100% charge and inability to book future appointments.
Less than 24 hours = 50% of services charged.
Less than 2 hours or no-show = 100% of services charged.
We require credit card information to book appointments. Your data is safe and strictly confidential. Your card will only be charged if cancellation fees apply or you miss your appointment.
If you can't provide a credit card, a 50% deposit is required.
Deposits: Deposits are transferable if appointments are rescheduled within our cancellation window.
Long Appointments: Require 48-hour notice to reschedule or cancel. Otherwise, cancellation fees apply.
No-Call/No-Show: These will result in a 100% charge and inability to book future appointments.